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Dell Technologies, with Intel and NVIDIA

Precision eGuides and Localisation

77 interactive eGuides in 7 languages, and 66 Dell and Intel co-branded guide variants.

Workstations
Interactive build
Growth & pipeline
Cover of the Geographic Information Systems Industry Guide, a Dell Precision quick reference guide, with Dell Technologies, NVIDIA and Intel logos over an aerial photograph of a colourful hot spring
Client
Dell Technologies, with Intel and NVIDIA
Role
Project and product lead, scoping to delivery
Timeline
2020 to 2024
Scope
eGuides and quick reference guides (QRGs) for Dell Precision workstations
Languages
Up to 12, including Japanese and Simplified Chinese

In numbers

  • 77 interactive Precision eGuides In 7 languages, on 97 custom subdomains
  • 66 Dell and Intel co-branded QRG variants in 2021 After a first round of 44 variants in 4 languages
  • 12 languages scoped for the 2024 AI eGuide
  • 1,977 views of the English NVIDIA GPU Guide Plus 289 hours of read time, by September 2021

At a glance

Dell's Precision workstation guides had to work for partners and sales teams in their own language, and prove they were being read. I ran them as a product: what got built, how it was localised and how it was measured.

The project

Context

  • Interactive guides break easily in translation, so quality had to hold in every language.
  • Translation costs could run away without a clear price per language up front.
  • With dozens of guides and variants, Dell needed to know which ones people were reading.

My decisions

  • I built a per-language cost model, so every market was priced before anyone committed.
  • I had every translated guide checked against the English master before regional review.
  • I put the whole estate on Google Analytics 4, with a clean link for each language, so Dell could see what each market read.

Results

  • 66 Dell and Intel co-branded guide variants in 2021, with Intel co-funding the translation.
  • 77 eGuides in 7 languages, all measured in one place.
  • The NVIDIA GPU Guide, signed off by both brands, drew close to 2,000 English views and 289 hours of reading by September 2021, with French and German editions.

What I owned

  • Scoped, priced and ran the localisation programme for Dell's Precision guides.
  • Ran quality checks and regional reviews across every language.
  • Set up the analytics and reporting for the eGuide estate.
  • Worked with Dell and NVIDIA on the NVIDIA GPU Guide and kept it current into 2024.

Planning something similar?

Tell me what you're working on and I'll tell you how I'd run it.

Download my CV (PDF)

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